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How to Import Credit Card Credits into QuickBooks Online (U.S)?

Import Credit Card Transactions into QuickBooks Online


You can import bulk credit card credits from text files or Excel spreadsheets directly into QuickBooks Online using SaasAnt Transactions (Online) software.


Pre Requisites:

Connect your QuickBooks Online account to SaasAnt Transactions (Online) App from QuickBooks AppStore by clicking the "Get App Now" button and get the 30 days free trial [No credit card required].


Steps to Import Credit Card Transactions into QuickBooks

To import bulk/batch Credit Card Credits into QuickBooks Online using the SaasAnt Transactions (Online) application, follow the steps below 


Click on the "Upload File" Menu and upload your file.


Step 1: Select your file and spreadsheet which has the credit card credit that you want to import.


Step 2: Select the QuickBooks entity as Credit Card Credits.


Step 3: Set up the mapping of the columns in your credit card credit import file to the corresponding fields in QuickBooks (Refer below Section).


Step 4: Click Import and your credit card credit will be directly added to your QuickBooks company.






The important step in the import is to map your file headers to the QuickBooks field in Step 3 of the import. Some key steps below:

  • You need to map your file headers to "SaasAnt Transactions (Online)" fields. This mapping will enable us to import your transactions properly in to QuickBooks company.
  • In the mapping screen, we have the "Preview Mapping" button which can help you to visualize your current mappings as per the QuickBooks screen with your file headers.
  • Please refer basics of field mappings for more info. If you have any confusion or doubts, feel free to drop an email to support@saasant.com.


Import Credit Card Credits into QuickBooks Online


How to Import Credit Card Credits into QuickBooks Online (New User Interface 2.0)


1) Login into SaasAnt Transaction Online


2) Select the New Import Tab.



3)  Select Transaction, List, or Attachment to upload your file into QuickBooks.



4) Select the QuickBooks entity as "Credit Card Credits".



5) Select the files you want to upload.



6) Set up the Mapping of the columns in your Credit Card Credits.



7) Select the "Preview Mapping" button to visualize current mapping based on QuickBooks.



8) Select the "Review" button to view the mapped Excel data according to the QuickBooks file headers.



9) Select the Upload tab



10) The data was imported successfully into Quickbooks.



Let’s have a look at the SaasAnt Transactions Online Fields.

SaasAnt Transactions (Online) Fields


Field NameFormatDescription
Ref No21 CharactersReference number for the transaction.
PayeeCharactersName of the vendor for this transaction.
AccountCharactersName of the Bank / Credit Card / Cash Account for this transaction.
Payment DateDateThe date entered by the user when this transaction occurred.
Memo4000 CharactersThe Note about the Bill Transaction.
Expense AccountCharactersReference to the Expense Account Name associated with the billing.
Expense Description4000 CharactersFree form text description of the Expense.
Expense Line AmountDecimalThe amount of the line item.
Expense Billable StatusBooleanThe billable status of the expense.
TRUE if Billable, FALSE If Not Billable.
Expense Markup PercentDecimalThe Markup value in Percentage for the Expense.
Expense CustomerCharactersReference to the Customer associated with the Expense.
Expense ClassCharactersReference to the Class for the Expense.
Expense TaxableBooleanApply the tax if it is TRUE.
Line Item
or
Product/Service
CharactersReference to the Item.
Line Item Description
or
Product/Service Description
4000 CharactersDescription of the Item. It will be populated from Item description entered in QuickBooks Online.
Line Item Quantity
or
Product/Service Quantity
DecimalThe Quantity of the Item.
Line Item Rate
or
Product/Service Rate
DecimalThe Unit price of the Item.
Line Item Amount
or
Product/Service Amount
DecimalThe Total Amount of the Item. Not required if Line Item Quantity & Line Item Rate are present.
Line Item Billable Status
or
Product/Service Billable Status
BooleanThe billable status of the expense.
TRUE if Billable, FALSE If Not Billable.
Line Item Taxable
or
Product/Service Taxable
BooleanApply the Tax if it is TRUE.
Line Item Markup Percent
or
Product/Service Markup Percent
DecimalThe Markup value in Percentage for the Item.
Line Item Customer
or
Billable Customer:Product/Service
CharactersThe Customer name for the Item.
Line Item Class
or
Product/Service Class
CharactersThe Class name for the Item.
LocationCharactersThe location of the transaction.
Currency CodeCharactersThe Currency Code for this transaction.
Exchange RateDecimalThe Exchange Rate of the given currency against the home currency.



Possible Failures & Troubleshooting Tips


Image result for errorThe currency of the transaction is invalid for customer / vendor / account.

The given Currency is different than the default currency of the vendor. Please refer the Vendor's Currency in QuickBooks & update the same currency in Currency Field. It is possible that Multi Currency feature in QuickBooks could be disabled. Please enable the feature.


Image result for errorRequired parameter(s) missing:Line

Please provide at least one Item Line details or Expense Account Line Details to process.


Image result for errorTransaction amount (Sum of line amounts) must be 0 or greater.

Please provide the valid (Non Negative) amounts in Line Item Amount and Expense Amount.


Image result for errorNo matching Product/Service found (or) could be created for the provided details.

Please provide valid name in Product Field. You might have disabled "Auto Create List Entities" Feature in Import Settings. By enabling this feature, QuickBooks will automatically create the product for the transaction.


Image result for errorDuplicate Document Number Error : You must specify a different number. This number has already been used.

There is an another Expense has the same reference number. Please use the another reference number.

You have disabled "Assign Transaction Numbers from file" in Import Settings. By enabling this feature, QuickBooks will automatically assign numbers for the transaction.


Image result for errorNo matching reference found for this account.

Please provide valid Expense account name in "Account" field.


Image result for errorInvalid account type: You need to select a different type of account for this transaction.

Please provide valid Expense account name in "Account" field.


Image result for errorAmount is missing in the request.

The Line Item amount is missing for the particular line item.


Image result for errorRequired parameter Line Amount is missing in the request.

The Line Item amount is missing for the particular line item.


Image result for errorPlease check in QuickBooks company settings if the appropriate preferences are enabled for the successful upload of current data set. E.g: Shipping, Multi-Currency, etc.

If you have provided Shipping Address or Currency, then please make sure you have enabled "Shipping & Multi-Currency" feature in QuickBooks Online.


Image result for errorRequested entity/feature (Billable Expense) is not supported by QuickBooks per your subscription.

Billable Customer or Expense  feature is not available for your QuickBooks Online Subscription. Please remove the values in Billable Fields (Expense Billable, Line Item Billable)


Image result for errorNo matching reference found for this customer.

There is no match found for given Customer Name.

Please enable "Auto Creation of List Entities (Vendor, Customer)" feature in import settings to create the customer automatically.


Image result for errorNo matching vendor found (or) could be created for the provided details.

There is no match found for given Vendor Name.

Please enable "Auto Creation of List Entities (Vendor, Customer)" feature in import settings to create the customer automatically.

If the currency field has some value,Please enable Multi Currency feature in QuickBooks.


Image result for errorBusiness Validation Error: There is no account associated with the item "XXXXX". Is it marked for purchase, and has an account associated with it?

Please assign the Expense Account for Product / Service "XXXXX" in your QuickBooks Online.


Image result for errorBusiness Validation Error: You must select a customer for each split line that is billable.

Please enable the below features in your QuickBooks Online.

  • Track expenses and items by customer
  • Make expenses and items billable


Please find the Credit card credit template attached here for your reference:


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