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How to Import Customers List into QuickBooks Online (UK, AU, CA, IN, FR & Other Regions)?

You can import Customers from Excel spreadsheets or text files directly into QuickBooks Online using the SaasAnt Transactions (Online) application.


Pre Requisites:

Connect your QuickBooks Online to SaasAnt Transactions (Online) App from QuickBooks AppStore by clicking the "Get App Now" buttonYou can get a free trial of the product in the QuickBooks AppStore.


Steps to Import Customers into QuickBooks Online


To import Customers into QuickBooks Online using the SaasAnt Transactions (Online) application, follow the steps below


Click on the "Upload File" Menu and upload your file.


Step 1: Select your file and spreadsheet which has the customers that you want to import.


Step 2: Select the QuickBooks entity as a Customer.


Step 3: Set up the mapping of the columns in your customers import file to the corresponding fields in QuickBooks (Refer below Section).


Step 4: Click Import and your customers will be directly added to your QuickBooks company.




The important step in the import is to map your file headers to the QuickBooks field in Step 3 of the import. Some key steps below:

  • You need to map your file headers to "SaasAnt Transactions (Online)" fields. This mapping will enable us to import your transactions properly in to QuickBooks company.
  • In the mapping screen, we have the "Preview Mapping" button which can help you to visualize your current mappings as per the QuickBooks screen with your file headers.
  • Please refer basics of field mappings for more info. If you have any confusion or doubts, feel free to drop an email to support@saasant.com.


Import Customers List into QuickBooks Online


How to Import Customer List into QuickBooks Online (New User Interface 2.0)


1) Login into SaasAnt Transaction Online


2) Select the New Import Tab.



3)  Select TransactionList, or Attachment to upload your file into QuickBooks.



4) Select the QuickBooks entity as "Customers".



5) Select the files you want to upload.



6) Set up the Mapping of the columns in your Customers.



7) Select the "Preview Mapping" button to visualize current mapping based on QuickBooks.



8) Select the "Save and Continue" button to view the mapped Excel data according to the QuickBooks fileheaders.



9) Select the Upload tab



10) The data was imported successfully into Quickbooks.



Let’s have a look at the SaasAnt Transactions Online Fields.

SaasAnt Transactions (Online) Fields


Field Name
Format
Description
Title
Characters
Title of the Customer.
Company

50 Characters

The name of the company associated with the Customer or organization.
First Name
25 Characters
Given name or first name of the Customer.
Middle Name
25 Characters
Middle name of the Customer.
Last Name
25 Characters
Family name or the last name of the Customer.
Suffix
10 Characters
Suffix of the name.
Display Name As


100 Characters


The name of the Customer or organization as displayed in QuickBooks Online. This must be unique across all other customers, employees, vendors, and other names.
Print On Check As

100 Characters
Name of the Customer or organization as printed on a check. If it not provided, this is populated from Display Name.
Customer Type100 Characters
Type of the customer Ex: Premium, Basic
Billing Address Line 1
500 Characters
First line of the Billing Address.
Billing Address Line 2
500 Characters
Second line of the Billing Address.
Billing Address Line 3
500 Characters
Third line of the Billing Address.
Billing Address City
255 Characters
City Name.
Billing Address Postal Code
31 Characters
Postal code (Zip code for USA and Canada).
Billing Address Country
255 Characters
Name of the country.
Billing Address State

255 Characters

Region within a country. E.g. State Name for USA, Province name for Canada.
Shipping Address Line 1
500 Characters
First line of the Shipping Address.
Shipping Address Line 2
500 Characters
Second line of the Shipping Address.
Shipping Address Line 3
500 Characters
Third line of the Shipping Address.
Shipping Address City
255 Characters
City Name for Shipping Address.
Shipping Address Postal Code
31 Characters
Postal code (Zip code for USA and Canada) for Shipping Address.
Shipping Address Country
255 Characters
Name of the country for Shipping Address.
Shipping Address State

255 Characters

Region within a country. E.g. State Name for USA, Province name for Canada.
Phone
21 Characters
The telephone number in free form.
Mobile
21 Characters
The Mobile number in free form.
Fax
21 Characters
The fax machine number in free form.
Other
21 Characters
Other contact information.
Website
1000 Characters
Web Site URL.
Email
100 Characters
Email address.
Terms
Characters
Reference to a term associated with the Customer.
Preferred Payment Method
Characters
Preferred delivery method.
Tax Resale No
15 Characters
Resale number of the customer.
Tax Code
Characters
Default tax code of the customer.
Preferred Delivery Method
Characters
Preferred delivery method.
Bill With Parent

Boolean

If TRUE, this Customer is billed with its parent. If FALSE or NULL, the customer is not billed with its parent.
Parent Customer Name
Characters
The immediate parent of the Customer.
Balance
Decimal
The open balance amount or the amount unpaid by the customer.
Open Balance Date
Date
Date of the Open Balance.
Notes
2000 Characters
Free form text describing the Customer.
This customer is taxable
Boolean
If TRUE, transactions for this Customer are taxable.
Currency Code
Characters
Currency Code for customer transactions.


FAQ's


Most of us would have some questions while moving data to your QuickBooks Online. Some of them for your reference below:


  • I made some mistakes in the mapping. Your application imported wrongly. So my QuickBooks file got corrupted. Is there any way to undo or revert?

Sometimes it happens due to the wrong mapping. It is possible to inactive the entire customers which went wrong. Our DELETE feature is the rescue. More Info...

  • I want to get an email for each upload. Is it possible?

Yes. It is. You need to enable couple of settings while importing. More Info...

  • Does your app support taxes?

Yes. It does. Tax model.

  • My file has some specific date format. I don't want to change the file. Will your product support all date formats?

Yes. You can select the specific date format as per your requirement. More Info...

  • Do you have any sample templates?

Yes. We do have. Sample template for Imports.

  • What are the file types supported by your application?

txt, csv, xls, xlsx files


Possible Failures & Troubleshooting Tips


Image result for errorInvalid Enumeration for Preferred delivery method.

Please update the Preferred Delivery Method with following values: Print, Email, None


Image result for errorThe name supplied already exists. Another customer, vendor or employee is already using this name. Please use a different name.

This customer is already available in QuickBooks with given "Display Name". If you want to continue with same customer, please change the "Display Name".

This error may appear if you have tried to upload parent customer & sub-customer in same file. Please continue the upload with the error, Sub-customers will be created automatically.


Image result for errorMulti-Currency should be enabled to perform this operation.

If you try to create a customer with the currency other than your home currency,you will get this error. Please enable Multi Currency Support in your QuickBooks Online Company.


Image result for errorFor sub-customers, you must select the same currency as their parent.

Please update the currency field with parent customer's currency.



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